Propper for Salesforce Beta - Quick Setup Reference

Propper for Salesforce includes Propper Sign (eSignature) and Propper Gen (document generation). This is the quick reference; for full detail see the Setup Guide.

Installation

Beta packages cannot be installed in a production org. Install in a Developer Edition org, a sandbox, or a scratch org. Production requires a released version.

Developer Edition Orgs

  1. Install Package: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tg50000009XmLAAU
  2. Access Setup Wizard: App Launcher > "Propper Setup"

Sandbox Orgs

  1. Install Package: https://test.salesforce.com/packaging/installPackage.apexp?p0=04tg50000009XmLAAU
  2. Access Setup Wizard: App Launcher > "Propper Setup"

Scratch Orgs

  1. Get Instance URL: Use sf org display --target-org [your-scratch-org-alias] to get the Instance URL
  2. Install Package: Replace login.salesforce.com with your scratch org's instance URL:
    https://[your-instance-url]/packaging/installPackage.apexp?p0=04tg50000009XmLAAU
  3. Access Setup Wizard: App Launcher > "Propper Setup"

Note: The package ID is the same for all org types; only the domain changes for scratch orgs.

Setup Wizard Steps

The wizard walks through nine steps. Optional steps can be skipped and revisited later.

Step 1: Welcome

Step 2: Permissions

Step 3: Connect to Propper

Step 4: Add to Record Pages

Step 5: Send Configuration Setup

Step 6: Post-Signature Progression

Step 7: Agent Add-On

Step 8: Activate Flows

Step 9: Complete

Manual Setup Checklist

Connect to Propper

App Launcher > Propper Setup > Connect to Propper
Connect with OAuth (no API keys to enter)

Permission Sets

Setup > Permission Sets > Propper_Admin / Propper_User / Propper_Agent > Manage Assignments
Add the appropriate users

Record Page Configuration

Setup > Lightning App Builder > Edit Record Pages
Add the Propper agreement component to the desired record pages
Configure component settings and activate pages

Generate a Document (Propper Gen)

Generate a document from a template on a record, with the record's data merged in. Needs a template set up by your admin (scoped to the object, tags mapped to fields) and the "Generate Document" action on the record page. The full guide has screenshots.

Open a record (Account/Contact/Lead/Opportunity/Case) > Generate Document
Pick a template > review the field mapping
(Recommended) Preview document > Generate Document
The PDF is saved to the record's Files
Send for signature (if the template has signature fields) > map recipients > send

Quick Test

  1. Create test record (Account/Contact/Opportunity)
  2. Add contact information (Name, Email)
  3. Click "Send for Signature" action
  4. Select a Send Configuration and send a test agreement
  5. Verify email delivery and the signing process
  6. Check agreement status on the record via the Propper component
  7. Generate a document from a template to test Propper Gen

Common Issues

Issue Quick Fix
Cannot load templates Confirm the OAuth connection (re-run Connect to Propper in the wizard)
"insufficient_scope" on Check connection Expected false alarm: if "Connected as ..." shows and templates load, you are connected
Users cannot access components Verify permission sets are assigned
Send Configurations do not appear Complete Send Configuration Setup for the object
Email not delivered Check recipient field mappings
Agreement info not showing Add the Propper agreement component to the record page

Support

Next Steps

  1. Test the integration with sample documents
  2. Create additional Send Configurations for different processes
  3. Map Send Configurations to your objects
  4. Add the Propper agreement component to relevant record pages
  5. Train users on the new functionality